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Quality Assurance
"We want to work in a way that is at once economically responsible, environmentally aware and organizationally efficient."
"We put your needs first and we want to involve you actively in the healing process."
"We have to shift the emphasis from quantitative growth of our services to continual improvement of quality."
The Facts
Medical treatment and care depends directly or indirectly on 40 different professions. Because of this it is important to foster an organizational structure that allows all the employees to recognize the link between their work and your well-being as a patient.
To ensure this, we provide our staff with an ongoing program of training, both in their specialist disciplines and in coaching of personal skills. We also use your personal opinion, in the form of the results of our regular Patient Questionnaires, to make sure that relevant needs are addressed by the training.
To ensure this, we provide our staff with an ongoing program of training, both in their specialist disciplines and in coaching of personal skills. We also use your personal opinion, in the form of the results of our regular Patient Questionnaires, to make sure that relevant needs are addressed by the training.
Quality Management
We understand quality above all as continual improvement of procedures in medical and nursing patient care. That means we should not compartmentalize our organization too much. We try to keep the lines of communication as short as possible and to train our employees in such a way that they can help you quickly and unbureaucratically.
Our staff development programs are based on the following principles:
Our staff development programs are based on the following principles:
- Staff development is an integral part of our company policy and is centered on our most important goal: the well-being of the patient.
- Staff development includes teaching, training, career planning and advice, retraining for specific vacancies and mentoring.
- A central function of staff development is to motivate our employees so that you feel well looked after in our hospitals.
